Disability Equality Training

Disability Equality Training services offered by Access Ireland for Hospitality and Business in general. Let us help your team become more facilitating of people with disabilities, who make up 20% of your market.

All training is deliver by Frank Larkin who has many years experience in this area. Well known as an advocate of people with disabilities, Frank has a wealth of first hand experience in the area.

Our training is supported by Government through the Department of Social Protection, which offers a 90% grant against the investment by any business.


Typical curriculum for disability equality training


  • Definition of disability
  • What do we mean by disability?
  • How is it defined?
  • What is the prevalence and range of disability in Ireland?
  • What are the practical accommodations/considerations to meet the needs of customers with disabilities?
  • Disability and society
  • How do we view disability in society?
  • How does the social model differ from the medical model?
  • How does society restrict people with disabilities?
  • How can we create a more inclusive society?
  • Equality and disability
  • What is reasonable accommodation?
  • What are the legal duties and responsibilities of public bodies?
  • What legislation covers disabled people’s rights to equal status and employment opportunities? this should include:
  • The Disability Act 2005
  • The National Disability Authority’s “Code of Practice on Accessibility of Public Services and Information Provided by Public Bodies”
  • The united nations’ Convention on the Rights of Persons with Disabilities (2006)
  • The Employment Equality Acts 1998–2008
  • The Equal Status Acts 2000–2008.
  • How some people with disabilities can face discrimination in other dimensions, such as racism.
  • Disability and communication
  • What language should I use when interacting with, or talking about, people with disabilities?
  • How does my organisation interact with people with disabilities?
  • What myths and misconceptions exist about people with disabilities?
  • How does media imagery portray people with disabilities?
  • Proactive approach
  • What are my organisation’s equal opportunities policies and procedures?
  • What is accessibility?
  • How could my organisation be more accessible?
  • How can I improve my own practices to be more inclusive of people with disabilities?

We tailor the training for each client, each indudtry and each group of attendees. 


“We all left that training gobsmacked and enlightened. We will never forget what we learned, which is unusual. Frank explained everything so well and we were surprised at how little we knew on the subject of Disability “

Dan Breen

Managing Director, MovieGo Film Facilities